Review this information before placing an order. Contact support if you need clarification about a product, payment or shipment.
Prohibited items
Prohibited items include products that cannot be purchased, stored, consolidated or shipped through PRVBUY due to legal, safety, customs or carrier restrictions.
- Tobacco products, alcoholic beverages, weapons, ammunition, fireworks and explosives
- Controlled substances, narcotics, counterfeit currency or illegal documents
- Hazardous chemicals, flammable, corrosive or radioactive materials
- Certain knives, blades, restricted tools, live animals or biological materials
Restricted items
Some products may be eligible for purchase but subject to shipping restrictions. Please contact support before ordering items that may require route review.
- Medicines, supplements, liquids, creams, gels, pastes, cosmetics, powders or food products
- Fresh or perishable goods, magnetic products, batteries or electronics containing batteries
- Branded or intellectual-property-sensitive products
- Any item subject to export or customs restrictions
Customs and shipping restrictions
Import regulations vary by country and region. Certain products may be restricted, delayed, returned, seized or require additional documentation depending on local customs policies.
- PRVBUY cannot guarantee customs clearance for restricted or regulated products
- Availability may vary by destination country
- Available shipping routes may vary by item type
Before you order
If you are unsure whether an item can be shipped internationally, contact our support team before placing an order. We will help verify whether a suitable route is available.
- Ask before paying for uncertain items
- Submit clear product links and details
- Our team will review possible shipping routes
Carrier limitations
Different shipping carriers have different restrictions. Available shipping methods may vary depending on the item and destination.
- Product category, package dimensions and weight limits
- Battery contents and restricted materials
- Carrier and route-specific restrictions
PRVBUY rights
PRVBUY reserves the right to refuse the purchase, storage, consolidation or shipment of any item that may violate applicable laws, carrier regulations, customs requirements or platform policies.
- Compliance review may be required
- Orders may be declined when risk is identified
- Final shipping eligibility is subject to applicable rules